Security & privacy

Security & trust

Executives rehearse sensitive, often unreleased messaging on MediaTraining.AI. We treat that data accordingly — kept in the EU, encrypted, and strictly isolated per organization.

EU data residency

Your data lives in the European Union — our database, authentication and file storage run in Supabase's eu-west-1 (Ireland) region. It isn't relocated outside the EU.

Encrypted in transit & at rest

Every connection to the platform is encrypted with TLS, and your data is encrypted at rest on managed, audited infrastructure.

Isolated per organization

Row-Level Security (RLS) is enforced on every table in the database. A company or agency can only ever read its own data — isolation is enforced at the data layer, not just the UI.

Facial analysis on your device

In video mode, facial analysis runs entirely in the executive's browser (MediaPipe). Only the derived metrics are saved — the video itself is never sent to an AI provider for analysis.

Your content never trains AI

We use AI providers through their API tier, where prompts, transcripts and documents are not used to train their models. Your messaging stays yours.

We never store card data

Subscriptions and payments are handled entirely by Stripe (PCI DSS Level 1). Card numbers never touch our servers.

Access controls

Authentication is handled by Supabase Auth. Service-role access is server-side only and gated by ownership checks; sensitive operations are verified per request.

What we store, and where

A clear view of each type of data — where it's processed and where it rests. Everything we store is encrypted and kept in the EU.

DataProcessedStoredRegion
Facial analysisOn your deviceDerived metrics only— (browser)
Live voiceOpenAI (API)Transcript onlyUS → EU
Video / audio recordingYour browserSupabase StorageEU (Ireland)
Account, projects, reportsSupabaseSupabaseEU (Ireland)

Built on certified infrastructure

We build on industry-leading providers so your data sits on audited, certified infrastructure. The certifications below belong to these providers.

Supabase

Database, auth, storage (EU)

SOC 2 Type II

Vercel

Application hosting

SOC 2 Type II

OpenAI

AI interviews & reports (API)

SOC 2 Type II

Stripe

Payments

PCI DSS Level 1

Resend

Transactional email

SOC 2 Type II

Cloudflare

Video storage (optional)

SOC 2 · ISO 27001

Google

Calendar & Meet integration (optional)

SOC 2 · ISO 27001

Recall.ai

Live-meeting transport (when enabled)

SOC 2 · ISO 27001 · HIPAA

Compliance & your rights

GDPR & LGPD. We are built for European (GDPR) and Brazilian (LGPD) privacy expectations: EU data residency, a clear Privacy Policy, and self-service data rights.

Access & erasure. From your account Settings you can export all of your data as a file, or permanently delete your account and its data at any time.

We don't currently hold our own SOC 2 / ISO 27001 / HIPAA certifications — those shown above belong to our infrastructure providers. If your organization requires a specific certification or a signed DPA, get in touch.

Read the full Privacy Policy →

Last reviewed: June 2026